Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

Note: We only collect information necessary for service delivery.

2. How We Use Your Information

Your information is used for the following purposes:

• Service Delivery: Providing spiritual consultations, courses, and events
• Communication: Sending important updates and confirmations
• Payment Processing: Secure handling of transactions
• Customer Support: Responding to inquiries and requests
• Legal Compliance: Meeting regulatory requirements
• Improvement: Enhancing our services and user experience

Purpose: We never use your information for purposes other than those stated.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties:

• Service Providers: Only trusted partners essential for service delivery
• Payment Processors: Secure payment gateways (Razorpay)
• Legal Requirements: When required by law or court order
• Your Consent: Only with your explicit permission
• Business Transfers: In case of company acquisition or merger

Protection: All third-party partners must maintain strict confidentiality.

4. Data Security

We implement comprehensive security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest
• Access Control: Limited access to authorized personnel only
• Regular Audits: Security assessments and updates
• Secure Servers: Protected hosting infrastructure
• Backup Systems: Regular secure backups
• Incident Response: Procedures for security incidents

Commitment: We continuously improve our security measures.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Control: You can manage cookie preferences in your browser settings.

6. Data Retention

We retain your information only as long as necessary:

• Active Services: Duration of service plus reasonable period
• Financial Records: 7 years for tax and legal compliance
• Communication History: 2 years for customer support
• Account Data: Until account deletion or 3 years of inactivity
• Analytics Data: Aggregated and anonymized after 2 years

Deletion: You can request data deletion at any time.

7. Your Rights

You have the following rights regarding your personal information:

Exercise: Contact us to exercise any of these rights.

8. Children's Privacy

We are committed to protecting the privacy of children:

• Age Requirement: Services are for individuals 18 years and older
• Parental Consent: Required for users under 18
• No Collection: We do not knowingly collect data from children
• Immediate Action: Remove any child data if discovered
• Education: Special protection for educational content

Protection: Parents should supervise children's online activities.

9. International Transfers

Your data may be processed in different countries:

• Primary Location: India (our main operations)
• Cloud Services: May use international cloud providers
Payment Processing: International payment gateways
• Legal Compliance: Adherence to local data protection laws
• Security Standards: Same protection regardless of location

Protection: We ensure adequate safeguards for all transfers.

10. Third-Party Services

We may use third-party services that have their own privacy policies:

• Payment Gateways: Razorpay, Stripe
• Analytics: Google Analytics, Facebook Pixel
• Communication: Email services, SMS providers
• Hosting: Cloud hosting services
• Security: SSL certificates, security tools

Review: We recommend reviewing third-party privacy policies.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time:

• Notification: Users will be notified of significant changes
• Website Updates: Policy changes posted on our website
• Email Communication: Important changes communicated via email
• Continued Use: Using services after changes constitutes acceptance
• Version History: Previous versions available upon request

Stay Informed: Regularly review this policy for updates.

12. Contact Information

For privacy-related questions or concerns, contact us:

Complaints: You can also file complaints with relevant data protection authorities.